Privacy Statement

Effective Date: 12/06/2025

At [Your Website Name], accessible from [yourwebsite.com], we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

In the course of your interactions with our platform, we collect various categories of information which may directly or indirectly identify you. This information is essential not only to fulfill your requests and transactions but also to enhance and secure your experience on our platform.

a. Personally Identifiable Information

This includes any data you voluntarily provide to us when registering an account, placing an order, subscribing to our newsletter, or contacting our support team. Such information may include, but is not limited to:

• Your full name as entered during registration or checkout;
• A valid and accessible email address for communication purposes;
• A contact number to coordinate deliveries and resolve queries;
• Residential or commercial addresses used for order fulfillment and invoicing.

b. Payment Information

While we do not store your payment card details directly, our integrated and PCI-compliant payment gateways may collect and temporarily process:

• Credit or debit card numbers;
• UPI IDs, wallet credentials, or other transactional identifiers;
• Billing address details associated with your payment method.
• RThis information is strictly used for transaction processing and fraud prevention, and is never shared outside the scope of its intended purpose.

c. Technical and Usage Data

When you interact with our digital services, we automatically collect data about your device and usage behavior, including:

• Your IP address and general geographic location;
• The browser type, operating system, and device model used to access our platform;
• Pages visited, time spent on the platform, and referring URLs;
• Session activity such as login times and interaction patterns.

This data helps us optimize user experience, maintain security protocols, and make informed improvements to our services.

2. How We Use Your Information

The data we collect is used exclusively for legitimate business purposes and to provide you with a seamless, secure, and personalized user experience. Specifically, your information is used to:

• Process and deliver your orders efficiently, including order confirmation, dispatch updates, and delivery tracking;
• Send you timely transactional communications such as receipts, billing invoices, or updates related to your account;
• Customize your shopping experience based on previous purchases, preferences, and browsing behavior;
• Conduct customer support operations and resolve complaints or service-related issues promptly;
• Ensure the safety and integrity of our systems by identifying suspicious activity and preventing fraudulent transactions;
• Provide updates on promotional campaigns, discount offers, loyalty programs, and new product launches, with the option to opt out of such communications at any time.